Genpact has unveiled the Global Center of Excellence in Jaipur as part of Cisco’s Lighthouse City project, a global initiative designed to deploy next-generation technologies to impact citizens and society. With this initiative, Jaipur will gain access to Cisco’s global network and channel program capabilities helping the city benefit from economic and social transformation as the country embarks on the next phase of the Digital India program. Hosted and operated in Genpact’s state-of-the-art facility in Jaipur, the center will serve as an innovation lab for Genpact and its partnering technology firms to rapidly test and deploy the latest smart technology advances from Cisco to help Jaipur become a fully responsive, smart and connected city.

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As part of a memorandum of understanding among Genpact, Cisco, and the Government of Rajasthan, Genpact is using data gathered from Cisco’s Smart+Connected Digital Platform (CDP), Cisco Connected Mobile Experiences, and Cisco Video Surveillance Manager Solutions to develop analytics-driven technology applications in the Center. These applications are designed to enhance the quality and performance of urban services, allow the government to engage effectively with its citizens, and provide real-time responses to operational challenges for these services.

With the opening of the center, the prototypes for Genpact’s first Smart City applications were unveiled for deployment in Jaipur. The initial pilots include applications for real-time identification of vacant parking slots in the city, foot fall forecasting for timely optimization of promotional events, visitor pattern identification for public campaign efficacy, and real-time way-finding and tourist recommendations.