The Chief Minister (CM) Manohar Lal Khattar on Thursday launched the Hrera portal to help state’s residents file their grievances with the auth
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The HRERA (Gurugram) chairman KK Khandelwal said flats or plots worth about 2.5 lakh crore are estimated to be waiting for completion or possession to the buyers and buyers are facing problems in properties worth Rs 1.5 lakh crore after getting the possession. The most common complaints against builders include diversion of funds from one project to another, delay in construction and chance in lay out of a projects against the promises made at the time of the launch the project.
The HRERA (Panchkula) chairman Rajan Gupta said for lodging a complaint against a builder, buyers will no longer be required to visit the authority. “Anyone can log in to out the Hrera website and file a complaint sitting at home. They will get a complaint number. Following this, the complainant will be required to visit our office only once for submitting the documents related to the complaint and the subsequent action in the case can be tracked online through the complaint number,” he added.
Besides, helping buyers lodge complaints against the builders, the portal will also help buyers in getting information regarding the approved real estate projects and registered real estate agents or developers in each district of the state.
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